Hailing India’s first-ever Global Capability Centres (GCC) policy by a state, the industry has urged the Karnataka government to step up investment in “Beyond Bengaluru” cities to allow them to compete with the capital city. Launched on September 27, the draft policy focuses on expanding GCC operations beyond Bengaluru to cities such as Mangaluru, Mysuru, […]
Author: Avaalicom
Is India’s GCC Paradigm Taking A New Direction?
A recent nasscom-Zinnov report put a number on the growing India-based Global Capability Centre (GCC) market, estimating it to reach up to USD 105 billion by 2030, with the current export revenue generated by these GCCs being pegged at about USD 64 billion. While innovations, traditionally, developed at GCCs primarily served global markets, the landscape […]
How AI Can Help India Inc. Streamline Supplier Selection And Management
In an era where cost, efficiency, and accuracy are paramount, procurement departments across enterprises increasingly turn to artificial intelligence to revolutionise their operations. AI offers many applications that can drive significant value for any enterprise, from automating repetitive tasks to providing actionable insights. Below are some high-level use cases of AI for procurement and its […]
Strategic Mastery: How GCCs Became India’s Leading Employers of Tech Talent
CXOToday has engaged in an exclusive interview with Ms. Srividya Kannan, Founder and CEO, Avaali Solutions What strategies have GCCs employed to become the top hirers of tech talent in India? Global Capability Centres (GCCs) have emerged as the top hirers of tech talent in India by employing several key strategies: Expansion and Innovation Focus: […]
Enabling transparency with digital transformation: Srividya Kannan’s journey of building Avaali
Enabling transparency with digital transformation: Srividya Kannan’s journey of building Avaali
Can GenAI be a Game Changer for CX?
Srividya Kannan, CEO of Avaali, shares insights in the Economic Times on how GenAI is poised to revolutionize Customer Experience (CX). By leveraging advanced AI capabilities, businesses can deliver more personalized, efficient, and impactful interactions, positioning GenAI as a potential game changer in the CX landscape.
Transforming GBS: How GenAI is Revolutionizing Value Creation and Strategic Influence
GenAI is being adopted by global business services (GBS) to enhance value creation beyond traditional operational efficiency. It enables advanced supplier intelligence, data analysis, and market understanding. GenAI can identify new vendor opportunities, monitor compliance, and detect fraudulent activities. This technology equips GBS teams to become strategic influencers, transforming their role from back-end support to […]
How Important is Clean Master Data?
Join us for an insightful session on the critical importance of maintaining clean master data. This webinar will delve into the transformative impact of clean data on business operations, decision-making, and overall success. Whether you’re a data professional or a business leader, this session will provide valuable insights into the best practices and strategies for […]
Building Your Own MDM Solution vs. Buying Off the Shelf
Are you considering how to best approach your Master Data Management (MDM) needs? Join us for an insightful webinar where we’ll explore the critical decision between building your own MDM solution and buying off the shelf.
Discover Avaali’s MDO Offering – Join Our Live Demo Webinar!
We’re excited to invite you to an exclusive live demo of Avaali’s Master Data Optimization (MDO) offering! Brief introduction of the webinar and speakers. Overview of Avaali’s Master Data Optimization (MDO) offering