Can GenAI be a Game Changer for CX?
Founder, Director of Avaali Solutions Pvt Ltd, Ms. Srividya Kannan’s article published in The Economic Times website.
Srividya Kannan, CEO of Avaali, shares insights in the Economic Times on how GenAI is poised to revolutionize Customer Experience (CX). By leveraging advanced AI capabilities, businesses can deliver more personalized, efficient, and impactful interactions, positioning GenAI as a potential game changer in the CX landscape.
