Leveraging Shared Services for C-Suite Alignment
Shared Service Centers (SSC) and Global Business Services (GBS) have traditionally aimed to enhance service quality and reduce costs. Today, C-Suite executives seek cost-cutting in technology, operations, and talent, turning to GBS for support.
- GBS offers 20-40% cost reduction potential as maturity grows.
- High maturity can lead to 3-5% higher return on equity.
- Rigorous tech and service selection needed for better ROI.
- Beyond Finance, HR, IT; SSCs now includes Procurement, Supply Chain, Legal, etc.
- Next-gen GBS adopts governance for seamless, scalable operations.
- Digital tech accelerates processes, enabling improved decisions.
Delivering Digital Transformation
- Key 2023 GBS focus: digital transformation, value delivery, strategic partnership, customer experience.
- 70% GBS organizations plan significant digital initiatives.
- Some tech investments (11-44%) fall short of business expectations.
Avaali Solutions Advantage
- Avaali cuts business process costs through digital solutions.
- 150+ successful GBS transformations globally.
- Avaali employs emerging tech (AP Automation, Content Management, RPA, IDP, etc.) to revolutionize processes.
- Flagship product Velocious optimizes Sourcing, P2P, and auction processes.
- Avaali’s services transform GBS/SSC processes, enhancing stakeholder engagement.