Enterprise Content Management (ECM) is not a system but a discipline consisting of strategies, frameworks, rules, processes and organisational structures to manage an organisations most valuable asset – information.

Information Management Strategy

The challenge today for most enterprises is that the information is typically scattered across various internal and external system sources such as web sites and portals, making it extremely difficult to integrate and automate all data-driven activities. As organisations struggle to respond rapidly to the more pressing needs of business groups, key automation initiatives tend to get postponed, rescheduled or forgotten. The result: Enterprises end up spending enormous amount of time and money in low priority, mundane and routine activities.

Robotic process automation (RPA) help organisations meet these challenges by automating business processes with lesser investment and higher productivity. It frees employees from investing time in repetitive standard tasks and empowers them to concentrate on value added activities instead, bringing about numerous benefits to the workplace.

A RPA platform is the fastest and most efficient way to build intelligent robots that handle processing of information from virtually any application or data source, including websites, portals, desktop applications and enterprise systems—without any coding. It lets you quickly build, deploy and manage automated software robots that communicate bi-directionally across internal enterprise systems, web sites, web portals, desktop applications and other data sources, without requiring APIs and complex integration coding.

Challenges and Opportunities

Employees today spend roughly a quarter of their time on rules-based, repetitive tasks—precisely the ones that are easiest to automate. This has an impact in the form of slower decision making that ultimately leads to higher cost or loss of revenue. Potentially any process that a human performs, that entails dealing with large data sets including data entry and data assimilation could be mimicked by automation techniques, thereby significantly improving process agility and in turn bringing down costs.

Enterprises today are challenged by tectonic shifts in nearly every aspect of business. To help them meet these challenges, organizations are adopting technology and automation solutions to get Best- in-class outcomes. Robotic Process Automation (RPA) is an unassisted automation approach that can help businesses improve the effectiveness of services faster and at a lower cost than current methods, but with important limitations.

Solutions Addressing Business Needs

Many ECM implementations fail due to the over reliance on technology, lack of anchoring new ways of working and underestimating the complexities (as ECM impact on all processes, all stakeholders and all structures within the organisation). The ECM solutions in the marketplace are mature and are in their 10th, 11th or higher release – the problem is not the technology but a lack of planning to implement ECM technologies such as Document and Records Management, Social Business, Collaboration, Capture, Search, Workflow and a myriad of related technology tools.

The Avaali technology agnostic, ECM Strategy Planning services deal with the information resources of an organisation, that is, the information it generates and receives, and the systems it uses to do so. The ECM Strategy Planning also examines how information supports the business’ strategic objectives and is regarded as an important aspect of overall Business Strategy Planning.

The ECM Strategy Planning involves the following services:

Assessing the current state of information management

Assessing the current state of information management (systems, processes, types of information, governance, information architecture and organisational structures for managing the asset.

Crafting of a principle based strategy for ECM

Crafting of a principle based strategy for ECM to ensure implementation success. The strategy includes the principles in approaching information governance, information lifecycle management, information architecture and organisational structures for managing information.

Defining roadmap for the implementation of ECM technologies

Defining roadmap for the implementation of ECM technologies based on well-defined requirements and advice on what to implement, where and how assisting organisations in the quest to transform and digitize their business.

Information Improving Efficiency and Compliance


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