Category: News Media

Can GenAI be a Game Changer for CX?

Srividya Kannan, CEO of Avaali, shares insights in the Economic Times on how GenAI is poised to revolutionize Customer Experience (CX). By leveraging advanced AI capabilities, businesses can deliver more personalized, efficient, and impactful interactions, positioning GenAI as a potential game changer in the CX landscape.

Transforming GBS: How GenAI is Revolutionizing Value Creation and Strategic Influence

GenAI is being adopted by global business services (GBS) to enhance value creation beyond traditional operational efficiency. It enables advanced supplier intelligence, data analysis, and market understanding. GenAI can identify new vendor opportunities, monitor compliance, and detect fraudulent activities. This technology equips GBS teams to become strategic influencers, transforming their role from back-end support to […]

How Important is Clean Master Data?

Join us for an insightful session on the critical importance of maintaining clean master data. This webinar will delve into the transformative impact of clean data on business operations, decision-making, and overall success. Whether you’re a data professional or a business leader, this session will provide valuable insights into the best practices and strategies for […]

Budget 2024 Expectations Highlights: Startups eye angel tax relief and health tech boost in Budget

Budget 2024 Expectations Live: “As we envision ‘Viksit Bharat’ by 2047, marking 100 years of independence, India aims to become a developed nation through comprehensive socio-economic reforms. Central to this vision is the focus on manufacturing, with special emphasis on sunrise sectors such as machine learning, artificial intelligence, and renewable energy. For IT Industry, The […]

Avaali CEO Srividya Kannan on RPA Future and Business Transformation

Srividya Kannan, the CEO of Avaali, shares insights on the future of Robotic Process Automation (RPA) and its pivotal role in driving business transformation. As organizations increasingly adopt RPA, Kannan discusses how this technology is set to revolutionize business processes, enhance efficiency, and enable enterprises to stay competitive in a rapidly evolving market. Her expertise […]

India’s digital policy conundrum: Balancing privacy, growth and ethics

India’s digital policy faces a complex challenge in balancing the need for privacy with the desire for economic growth and the adherence to ethical standards. As the nation advances in the digital age, policymakers must navigate the intricate dynamics between protecting individual data, fostering innovation, and ensuring that the digital ecosystem operates with integrity. This […]