The AIIM Electronic Records Management (ERM) course gives you a thorough understanding of how to best automate the way electronic records are identified, captured, and classified. The course covers the entire lifecycle of records, ISO standard 15489, and related concepts with special emphasis on email capture and retention as well as new content types such as social media.
Available online and in the classroom, you decide how you learn best and how deep into the topic you want to go.

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