Srividya Kannan, Founder, Director, Avaali Solutions Pvt Ltd.
Founder, Director of Avaali Solutions Pvt Ltd, Ms. Srividya Kannan’s interview published in indiainfoline
We believe that a convergence of technologies is going to be game-changing for enterprises to lead process transformation.
Srividya Kannan, Founder, Director, Avaali Solutions Pvt Ltd., proven business leader with more than 19 years of experience across diverse functions including Sales, Alliances & Channels, Strategy, Innovation, Business Finance, Operations and Sales Enablement. She has extensive experience in creating and managing high performance teams working in large matrix organizations such as Wipro, Oracle and SAP. Srividya has a passion for incubating functions and successfully integrating them within larger businesses. She brings strong process orientation, work ethic and integrity coupled with an ability to create and orient teams for long term success. In her five-year stint at SAP India, Srividya managed various roles including heading their Business Operations, SAP India User Group, Partner build organization and their competitive intelligence team. Srividya has done Masters in Business Administration from Mumbai University and ICWA post her Graduation in Commerce.
In an interaction with Mamta Maity, indiainfoline, Srividya Kannan said, “We’ve worked with over 120+ large enterprises across Asia, Middle East and Africa to help them solve these challenges with best of breed solutions.”
Please explain the business model of Avaali Solutions? Also, highlight few notable milestones since inception?
Avaali works with large enterprises to solve their problem of long process cycle time, leading to increasing costs and margins. Business processes have a lot of reliance on unstructured content, workflows and collaboration. These are typically handled manually by most enterprises. Visibility, governance and standardization of processes are challenges, due to heavy reliance on unstructured content. Avaali works with enterprises to automate the unstructured content and workflow elements in business processes and integrate that with the structured data applications.
We’ve worked with over 120+ large enterprises across Asia, Middle East and Africa to help them solve these challenges with best of breed solutions. Some of our notable milestones include expansion into geographies like Middle East and SEA, strong customer references for the various project implementations, awards and media recognitions and our investment in Velocious – our own set of solutions that talk to our customer’s existing application landscape of solutions and solve various challenges in operational processes. Such Velocious solutions include our Supplier Portal, Logistics and shipment tracking solution, our investment in solution builds on RPA etc.
Brief us on your business segments and product offerings?
Our Velocious framework offers ready to deploy solutions for automating various business processes for large enterprises. This framework leverages various technologies such as AI Chatbot, RPA, ECM etc. and offers integration with our customers’ existing application landscape. We have solutions across processes from Finance & accounts, customer support, sales, distribution to supply chain. Over 80% of our projects are in the shared services domain. With our technology consulting and implementation services, we work with large enterprises to help them consolidate multiple business processes to a shared service center and automate these processes, leading to better stakeholder experiences at a far lower cost.
Our reconciliation solutions for the F&A organization (including Bank, vendor, customer and GST reconciliations) combines the power of RPA together with ERP integrations to ensure a quick and error free reconciliation process. Our unique supplier portal combines AI Chatbot, OCR, integrations with Accounts payable automation and ERP solutions to deliver compelling supplier experiences and reduces costs. Our logistics and shipment tracking solution combines AI Chatbot and RPA to significantly improve visibility for the supply chain teams. With these solutions, our customers have witnessed over a 35-40% cost reduction and improved stakeholder experiences.
How are you creating awareness regarding your products?
We create awareness via webinars and regular content dissemination to our customers and prospects. Our publication, Illuminar focuses on creating thought leadership in various digital topics that are of relevance to CXO’s and business leaders. Illuminar has seen over five plus years of monthly editions and goes to over 20k plus audiences every month. Our sales and presales teams work with clients to continuously discuss on how these emerging technologies could have a positive impact on our customer’s business.
In which geographies do you have a maximum presence? What are your plans for expanding your footprints and reach?
Over 50% of our clients are in India. Middle East and Africa is our next biggest market that has seen significant engagements. We’re expanding into parts of Europe effective this year.
How much is your employee base, do you expect further additions?
We have over 100+ people. We’re growing fast and our recruitment engine is very active looking for potential good hires who come in with a good attitude, wanting to make a positive difference in the lives of our customers.
What are the opportunities and challenges in this business?
We believe that a convergence of technologies is going to be game changing for enterprises to lead process transformation. Our strong functional understanding together with expertise in emerging technologies such as RPA, AI Chatbot and Information Management solutions have enabled us to deliver significant transformations for enterprises. With our investment in Velocious, the opportunities to add value to enterprises only becomes manifold, as we are now able to significantly accelerate the pace to go-live for our customers and brings down their costs by over 40%. We are now in a better position than ever, to win accounts and increase our share of wallet from existing accounts.
Given that the skills in this space is fairly niche, creating a pool of good talent is imperative. This is both a challenge and an opportunity that we are focusing on.