Implementation of Extended Enterprise Content Management
Customer Profile:
- Established in 1942.
- $ 1.6 billion company.
- Manufactures paints for decorative and industrial use.
- Asia’s third largest paint company, the group operates around the world through its subsidiaries.
Challenges & Opportunities :
- Information Silos between business content and transactional data.
- No single folder structure to access process specific data.
- No document management, retention system-poor visibility and process controls.
- Leverage the value of information by providing business users access to all relevant document.
- Balance between TCO, risk and legal compliance by managing, data volumes, retention requirements and destruction.
Solution Highlights :
- Implemented OpenText Extended Enterprise Content Management for SAP solution.
- Bringing digital content across processes in reference to business context.
- Access to all business-relevant information via preferred user interface(SAP GUI, MS Office, MS Windows, E-Mail Client, Web UI).
- Configured workflows for business specific requirement including design of 5S Checklist and KAIZEN Workflow in XECM.
- Custom Configuration of xECM w.r.t Plant Maintenance Functionality.
Benefits :
- 360 degree view on processes and business objects by linking of SAP data and non-SAP content.
- Users view the documents using preferred UI.
- Workspaces allow folder based approach of categorizing content and business data.
- Ability to make better decisions because of increases visibility of business process.
- Long term storage mechanisms that helped meet regulatory compliance requirements.