Implementation of Extended Enterprise Content Management

Customer Profile:

  • Established in 1942.
  • $ 1.6 billion company.
  • Manufactures paints for decorative and industrial use.
  • Asia’s third largest paint company, the group operates around the world through its subsidiaries.

Challenges & Opportunities :

  • Information Silos between business content and transactional data.
  • No single folder structure to access process specific data.
  • No document management, retention system-poor visibility and process controls.
  • Leverage the value of information by providing business users access to all relevant document.
  • Balance between TCO, risk and legal compliance by managing, data volumes, retention requirements and destruction.

Solution Highlights :

  • Implemented OpenText Extended Enterprise Content Management for SAP solution.
  • Bringing digital content across processes in reference to business context.
  • Access to all business-relevant information via preferred user interface(SAP GUI, MS Office, MS Windows, E-Mail Client, Web UI).
  • Configured workflows for business specific requirement including design of 5S Checklist and KAIZEN Workflow in XECM.
  • Custom Configuration of xECM w.r.t Plant Maintenance Functionality.

Benefits :

  • 360 degree view on processes and business objects by linking of SAP data and non-SAP content.
  • Users view the documents using preferred UI.
  • Workspaces allow folder based approach of categorizing content and business data.
  • Ability to make better decisions because of increases visibility of business process.
  • Long term storage mechanisms that helped meet regulatory compliance requirements.