Digital for Global In-House Centres

Autonomous, Scalable, and Resilient Shared Services

Organizations adopting digital transformation for Global In-House Centres (GICs) achieve 30–50% faster service delivery, improved operational efficiency, and stronger governance across global operations.
Explore Our Expertise
Explore Our Expertise

Understanding the Context

Global In-House Centers have evolved from cost-focused shared services into strategic digital execution hubs. Today, enterprises depend on GICs to deliver standardized processes, enterprise-wide visibility, and measurable business outcomes across finance, procurement, HR, and operations.

To meet these expectations, digital enablement for Global In-House Centres must orchestrate automation, enforce governance, and scale intelligently—without compromising compliance or operational control.

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‍What Makes Digital for Global In-House Centres Complex

Managing automation and AI across fragmented enterprise process landscapes

Aligning global process standards with local regulatory requirements

Delivering real-time visibility across multi-function, multi-location operations

Scaling digital initiatives while maintaining control and consistency
Expertise

End-to-End Capabilities That Drive Success

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Autonomous Shared Services

Automate core functions like P2P, O2C, R2R, HR, F&A, and Treasury.
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Eliminate Resource-Heavy GBS Centers

Leverage automation, AI, and analytics to reduce infrastructure needs.
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Rapid Scalability

Efficiently scale operations with autonomous agents and automated business processes.
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Functional Focus

S2P, I2C, R2R reporting, HR & Governance, and automated business operations.

Proven with Leading Enterprises

Parle Biscuits Private
As a company with a vast operational footprint, managing and accessing SAP-linked documents was becoming increasingly complex. Avaali's digital workplace expertise brought tremendous value - helping us establish a centralized, compliant, and efficient way to manage our content across the enterprise.
Sanjay Joshi
CTO
Bidco Africa
Thanks for the amazing work done during the implementation of OpenText Extended ECM solution. As a result of this implementation, we have a 360-degree visibility into any and all content associated with transactions in SAP as per scope. All our contents are now securely stored in a centralized repository thus avoiding silos and gives us the flexibility to access our content from different sources via preferred user interfaces.
Alkane Patel
Head of IT

Proven with Leading Enterprises

United Breweries Ltd.
Avaali, a key strategic vendor for UBL, has been instrumental in P2P functional areas. Their long-standing engagement, strong product portfolio, and capabilities in P2P & O2C automation, RPA, Power Apps, and SAP–OpenText VIM position them as a potential industry leader. UBL acknowledges Avaali’s growing strengths in end-to-end P2P and finance transformation.
 Srividya Rangarajan
Head of Technology
Bidco Africa
With Avaali’s implementation, our invoice processing time reduced by 75–85%, now 1–2 days instead of 7. We achieved 55% touchless processing within four months. VIM reports provide strong visibility into liabilities and bottlenecks, enabling better control, faster decisions, and standardized invoice processing rules across locations—delivered through Avaali’s expertise.
Alkane Patel
Head of IT
KPTL
Digitization was a key requirement for KPTL, given our diversified operations across 150+ sites in India and 30+ countries. With OpenText VIM, we now have much better control over Accounts Payable. This solution has strengthened process maturity and prepared us to centralize AP across the Kalpataru Group.
Ketan Parikh
CIO

Proven with Leading Enterprises

Proven with Leading Enterprises

Croma
With the implementation of OpenText Core Archive Solution, Croma saw significant reduction in operational and administration costs by archiving 1.5TB of data. We were able to achieve long term cost effective secured storage, retrieval and management of archived data.
Mr. Anupam Lav
Head Data and Analytics Platform
Sun TV
With this solution, we saw a reduction in our storage as well as system administration costs. We also saw process improvements in our transactional processes. We gained database space by archiving three years of data while retaining online access to archived data via SAP screens. Also, there are no open transactions in SAP
Ananth
Chief Information Officer
MAS Holdings
With OpenText Archiving and Document Access for SAP, MAS saw major performance gains and a noticeable reduction in storage management costs. Archiving enabled savings of nearly 150 GB, while migrating about 200 GB significantly improved system performance. The project also helped mitigate legal liability through proactive content lifecycle management.
Imran Mohamed Ali
Head of IT Infrastructure and Support

Proven with Leading enterprises

Himalaya Wellness
Our collaboration with Avaali went far beyond automation—it was about transforming how we manage accounts payable as a strategic function. By integrating SAP with key third-party systems, they delivered a unified view that enables faster financial decisions, real-time compliance, and improved supplier engagement. What stood out was their ability to align technical execution with business outcomes, ensuring this transformation drives long-term value.
Abhishek Biyani
CIO
Tata Projects
On behalf of Tata Projects, I express our sincere appreciation for Avaali's exceptional expertise in automating our accounts payable process. This collaboration reflects our commitment to leveraging cutting-edge technology to enhance operational efficiency. We are already seeing notable improvements in agility, visibility, and governance.
Mandar Thakur Desai
Deputy Chief Information Officer – IT & ERP
Borosil Ltd.
After implementing OpenText Vendor Invoice Management for SAP Solutions, we now have enhanced control over our Accounts Payable process through consolidated invoice processing. Our resources can focus on more value-added tasks with manual steps eliminated. Avaali’s deep expertise in OpenText VIM helped us go live in a quicker time frame.
Mr. Anand Sultania
Chief Financial Officer
Nayara Energy Limited
At Nayara Energy, we are accelerating strategic growth through finance transformation initiatives. Implementing SAP VIM has ensured process excellence and improved productivity. Its true value emerged during the COVID-19 lockdown, enabling flexibility, remote accessibility, and timely vendor processes without compromising compliance, controls, or trust.
Anup Vikal
Chief Financial Officer
 Intas Pharmaceuticals Ltd.
After implementing OpenText Vendor Invoice Management for SAP, we now have much better control over our Accounts Payable process. Control and visibility over open GI-IR has increased, invoice processing is more efficient, and challenges around invoice retention and retrieval are resolved. Avaali’s strong expertise ensured smooth implementation and valuable support as we prepare to centralize AP across the Group.
Nikunj Thaker
DGM – IT
Tata Sky
We went live in just 3 1/2 months and the solution has resolved our issues by providing us with a platform for automated and standardized invoice processing. Tata Sky's accounts payable users are very happy using this solution and we have been able to gain a 70-percent increase in efficiency in our Shared Services Center.
Vikas Kapoor
VP Of Finance
Compass Group
Avaali's expertise in OpenText VIM support and upgrade helped us manage our VIM project efficiently, stay compliant, reduce downtime and keep running things smoothly.
Rahul Yadav
Head - Digital & Technology Business Solutions - Asia Pacific & Middle
East
Nayara Energy
At Nayara Energy, we moved from a fragmented, laborious Accounts Payable process to SAP Vendor Invoice Management. The platform improved efficiencies, enhanced productivity, simplified operations, and eliminated bottlenecks. Multi-level approvals provide more control and significantly improve cycle time, enabling timely book closure with appropriate governance and records management.
Parthasarathy S
Chief Accounting and Transformation Officer
Two business colleagues smiling and shaking hands across a table while two others watch during a meeting in a modern office.

How Avaali Powers Digital GIC Operations

Avaali powers digital transformation for Global In-House Centres through a unified approach that combines intelligent automation, workflow orchestration, and enterprise integration.

By digitising core processes across finance, procurement, and shared services, Avaali helps GICs:

  • Standardise execution across geographies
  • Improve process efficiency and cycle times
  • Gain actionable insights through embedded analytic

Governance,compliance, and data intelligence are embedded into every digital workflow.With AI-driven automation and scalable platforms, Avaali enables GICs tooperate with agility, resilience, and transparency—while continuously adaptingto evolving business and regulatory demands.

Business Outcomes

Unlock Efficiency, Cost Savings, and Strategic Value Across Your Procurement Processes.
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Cost Reduction

Lower operational expenses through automation and process optimization.

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Better Compliance:

Strengthened governance, auditability, and regulatory adherence.

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Improved Experiences

Faster delivery for customers and higher-value work for employees.

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Data-Driven Resilience

Proactive insights and decision-making enabled by reliable, integrated data.

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Let’s Build Your Next-Generation Shared Services Centre

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