Correspondence Management System

Centralize Correspondence. Strengthen Governance.

Avaali’s Correspondence Management System (CMS) is a comprehensive digital solution that streamlines, tracks, and secures all organizational communications, delivering complete visibility, faster response times, and improved compliance.
Explore How It Works
Explore How It Works
Explore Our Expertise
Explore Our Expertise

Elevating Procurement to a Strategic Advantage

Enterprises handle thousands of correspondences every day — letters, memos, approvals, documents, and emails across departments and external stakeholders. When managed manually or across fragmented systems, these communications become hard to track, difficult to retrieve, and prone to delays and data loss.

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This leads to operational inefficiencies, extended response times, and elevated compliance risks. Avaali’s Correspondence Management System (CMS) eliminates these challenges by centralizing all communication records into one secure, digital platform. Built using OpenText WebReports, LiveReports, HTML, CSS, and JavaScript, the solution provides real-time tracking, metadata-driven organization, structured workflows, and complete lifecycle management — from creation to closure.
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With support for Arabic and the Hijri calendar, and deployment options on OpenText Private Cloud or on-premises, CMS is tailored for global enterprises and Middle Eastern organizations.

Why Correspondence Management Needs to Change

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Fragmented communication channels create data silos and tracking difficulties
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Manual filing, routing, and follow-ups slow down response times.
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Disconnected systems limit visibility into correspondence status and accountability.
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Weak version control introduces errors and compliance vulnerabilities.
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Lack of audit trails makes external and internal audits cumbersome.

The Hidden Costs of Inefficient Procurement

Manual workflows, inconsistent data, and fragmented systems slow operations and reduce transparency.

Multiple communication channels leading to inconsistent records

Delays in tracking correspondence ownership and approvals

Manual routing, filing, and follow-ups consuming significant time

Limited integration with ERP, CRM, or DMS systems

Difficulty locating past correspondences and supporting documents

High compliance risk due to missing audit trails

Security concerns when handling classified or sensitive information
Features

Core Capabilities of Our Product

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Unified Dashboard

Manage all correspondence types from a single intuitive interface.
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End-to-End Tracking

Track communications across creation, review, approval, dispatch, and closure.
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OpenText Content Server Integration

Store and retrieve documents with metadata, version control, and retention policies.
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Automated Workflows:

Streamline routing, approvals, escalations, and task assignments.
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Powerful Search & Reporting

Advanced search, dynamic filters, and real-time reports for audits and monitoring.
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Role-Based Access Control

Ensure confidentiality with security clearance-based visibility.
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Notifications & Alerts

Automatic reminders for pending actions, escalations, and deadlines.
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Analytics Dashboard

Real-time metrics and visualizations for correspondence load and status.
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Multilingual & Regional Support

Arabic language and Hijri calendar compatibility.
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Flexible Deployment

Available on OpenText Private Cloud or on-premises.
Features

Core Capabilities of Our Product

Accounts Payable Automation

Our AI-driven, template-less invoice processing accelerates AP cycles by capturing invoices from any source—portal, email, or scans—with intelligent OCR. Built-in validations, compliance checks, and digital verification ensure every invoice moves seamlessly through structured approval workflows, providing complete visibility from posting to payment.
Know How Invoice Automation Works
Know How Invoice Automation Works
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Know More

Supplier Onboarding

Standardized onboarding forms and automated validations ensure suppliers submit complete, accurate data from the start. Multi-level review workflows streamline compliance checks, reducing rework and delays. This results in faster supplier activation and cleaner master data for long-term procurement excellence.
Watch Onboarding Journey
Watch Onboarding Journey
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E-Sourcing

Run configurable RFQs and reverse auctions effortlessly using a unified interface designed for strategic, data-driven sourcing. Granular rule-based evaluations and real-time insights make comparing suppliers simple and transparent, enabling faster, smarter award decisions.
Explore E-Sourcing
Explore E-Sourcing
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Know More

Supplier Experience Portal

A unified collaboration portal gives suppliers real-time visibility into POs, shipment creation, invoicing, and status updates. QR-based and digital signature verification boost accuracy and trust, while self-service dashboards reduce dependency on internal teams and accelerate query resolution.
View Supplier Experience Flow
View Supplier Experience Flow
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Know More

Contract Management

Centralize contract authoring, review, and approvals through guided workflows that ensure consistency and compliance. Multi-step legal and procurement reviews, combined with obligation and renewal tracking, reduce risks and maintain visibility across the contract lifecycle.
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Know More

Catalog Management

Hosted catalogs make policy-compliant purchasing intuitive and fast, with quick item uploads, bulk updates, and advanced search. Users can create carts in one click, ensuring standardized, efficient requisitions that reduce friction across procurement.
Explore Catalog Management
Explore Catalog Management
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Know More

Spend Analytics

Real-time dashboards provide instant visibility into spend across categories, plants, suppliers, and timelines—without exporting data. Teams can quickly identify saving opportunities, streamline reporting, and deliver clear, audit-ready insights to leadership.
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Know More

Efficiency that drives real impact

See how businesses like yours have achieved measurable outcomes with Velocious.

Aditya Birla Renewables: Revolutionizing Procurement with Intelligent Automation

Discover how Aditya Birla Renewables is enhancing their vendor onboarding and invoice processes with Velocious, making procurement faster, simpler, and more efficient.
Read Full Case Study
Read Full Case Study

Oil India: Enhancing Supplier Collaboration, Visibility & Control

Learn how Oil India is working with Velocious to simplify supplier communication and gain clearer insights across its extensive supplier network.
Read Full Case Study
Read Full Case Study
Enterprise Trusted

Built for Adoption, Trusted for Enterprise Scale

Recognized by global leaders for ease of use, performance and reliability.

Velocious by Avaali Recognized in the 2025 Gartner® Market Guide for Sourcing Applications

In our opinion, being recognized as a Representative Vendor is a testament to Velocious’ commitment to transforming sourcing and procurement processes through innovation, compliance and efficiency.

Listed on SAP Store

We’re excited that Velocious Sourcing and Supplier Experience is now listed on the SAP Store! This recognition validates our solution’s quality, security, and seamless SAP integration, giving enterprises worldwide a trusted, easy way to discover and adopt Velocious.

View On SAP Store

Why Velocious Stands Out

Automating Procurement Processes with Secure Compliance, Real-Time Insights, and Seamless Supplier Collaboration to Drive Efficiency and Cost Savings

Streamline Sourcing and Procurement with Confidence

Simplify procurement, ensure compliance, and accelerate operations — all with ease and efficiency.

Enables Risk-Free Compliance

Automates adherence to tax and regulatory norms with built-in controls, reducing risk and ensuring consistent compliance.

10x Faster Supplier Adoption

Intuitive UI/UX designed to be simple and accessible—even for non-tech savvy suppliers.

ERP Agnostic

Works effortlessly with multiple ERP systems, including SAP, ensuring smooth integration.

Speeds Up Go-Live Time

Optimized for direct and indirect procurement, accelerating implementation and time to value.

Empowers GBS Teams

Automates critical shared services processes, enabling innovation and improving operational efficiency.

Global Supplier Enablement

Suppliers worldwide can seamlessly transact, manage P2P activities, and gain full visibility into their interactions.

Improved Cost Efficiency

Faster query resolution reduces cycle times, boosts supplier trust, and drives operational excellence across the S2P value chain.

Enterprises that chose simplicity and never looked back

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Hear from Brands
That Trust Us

Aditya Birla Renewables
Digital transformation isn't just about technology — it's about reimagining how we operate for the future. The Velocious solution has fundamentally elevated our procurement capabilities, delivering the operational agility and intelligence we need to stay ahead in an increasingly complex business landscape. This is more than automation; it's the foundation for our next phase of strategic growth.
Prem Kiran Udayavarma
CIO
Oil India Limited
As part of OIL’s digital journey, the invoice management process shall be standardized and the process workflow digitalized to improve team productivity and leverage process automation across the invoice management lifecycle through the Invoice to Pay solution
Sushil Chandra Mishra
Chairman and Managing Director

Business Outcomes

Unlock Efficiency, Cost Savings, and Strategic Value Across Your Procurement Processes.
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Up to 60% reduction in communication turnaround time through automated workflows and tracking.

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Enhanced compliance and governance with audit-ready trails and timestamped actions.

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Faster response times with real-time notifications and easy access to supporting documents.

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Improved collaboration between departments and external entities.

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Reduced operational effort by minimizing manual filing and follow-ups.

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Increased transparency and accountability across all correspondences.

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Multilingual and region-specific capabilities that enhance adoption across global teams.

Differentiators That Drive Results

From automated workflows to intelligent insights, every feature is built to streamline processes, reduce risk, and accelerate business outcomes.

Deep expertise in ECM, OpenText Content Suite, and workflow-driven solutions
Proven deployments across large enterprises and government organizations
Strong integration capabilities with SAP ERP, DMS, CRM, and other enterprise systems
Configurable workflows and dashboards tailored to enterprise-specific policies
Flexible deployment options with robust governance and security frameworks
Demonstrated success in improving communication efficiency and compliance

Digitize. Track. Govern Every Correspondence.

Transform the way your enterprise manages communication with Avaali’s Correspondence Management System. Ensure transparency, compliance, and efficiency across every internal and external interaction — all through a centralized digital platform.
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