Case Study
Wipro Streamlines Invoice Operations with Avaali
Client
Partner
Avaali Solutions
Industry
IT services
Service
Vendor Invoice Management
Introduction
As a global enterprise managing high volumes of invoices, Wipro continuously focuses on enhancing efficiency and governance across its AP operations. This case study explores how Wipro partnered with Avaali to further streamline and standardize invoice processing using SAP and OpenText VIM—enabling faster cycles, improved visibility, and stronger financial controls.
What's This Company About?
Wipro Limited is a global leader in IT services, consulting, and business process solutions, helping enterprises drive digital transformation and operational efficiency at scale.
About Avaali
The Need
The Challenge
- Distributed Processes: Invoiceprocessing operated across a third-party system and SAP, creating a fragmentedworkflow landscape and limiting end-to-end visibility.
- Longer Cycles: Turnaroundtimes occasionally increased due to multi-step coordination and limitedworkflow transparency, impacting the speed of posting and follow-up actions.
- Control Gaps: Certainduplicate or incorrect invoices bypassed existing checks, adding additionalreconciliation effort for AP teams.
- Process Variations: Differentbusiness units followed varying invoice handling practices, making itchallenging to maintain consistency in compliance and exception management.
Process Overview
Solution
Avaali partnered with Wipro to centralizeand streamline the entire AP process using SAP and OpenText VIM.The team collaborated closely with business users to redesign approvalworkflows, harmonize AP processes across units, integrate required third-partysystems, and strengthen compliance checks within a single unified platform.
Benefits
- One time $150K savings throughPlatform modernization and Reduction in invoice wait times ,accelerating the invoice lifecycle and helping improve working capitalefficiency.
- Enabled a customized solution forReal Estate Flexible Invoices, supporting faster invoice processingand timely payments.
- Automated financial controlsthrough prebuilt validations and checks introduced in SAP-VIM, improvingaccuracy and governance.
- Lowered manual interventionrequirements, helping AP teams focus more onexceptions and value-added tasks, leading to faster resolution and improvedproductivity.
- Delivered real-time visibility intoinvoice exceptions, empowering stakeholders with bettercontrol and faster resolution.
- Standardized and streamlined invoiceworkflows across geographies, creating a compliant, audit-readyprocess foundation.
Results
Conclusion
Partnering With Avaali
The Impact that Matter
Our solutions delivered measurable business impact, enabling enterprises to achieve faster adoption, cost efficiencies, and operational excellence.
Achieved 60% faster invoice processing, enabling quicker turnaround times and improved working capital efficiency.
Strengthened governance through automated validations and checks in SAP VIM, reducing errors and improving compliance across AP operations.
Enabled real-time visibility into invoice workflows and exceptions, allowing faster decision-making and reducing manual effort for AP teams.
Hear from Brands That Trust Us
Aditya Birla Renewables
Digital transformation isn't just about technology — it's about reimagining how we operate for the future. The Velocious solution has fundamentally elevated our procurement capabilities, delivering the operational agility and intelligence we need to stay ahead in an increasingly complex business landscape. This is more than automation; it's the foundation for our next phase of strategic growth.
Prem Kiran Udayavarma
CIO
Himalaya Wellness
Our collaboration with Avaali went far beyond automation—it was about transforming how we manage accounts payable as a strategic function. By integrating SAP with key third-party systems, they delivered a unified view that enables faster financial decisions, real-time compliance, and improved supplier engagement. What stood out was their ability to align technical execution with business outcomes, ensuring this transformation drives long-term value.
Abhishek Biyani
CIO
Tata Projects
On behalf of Tata Projects, I express our sincere appreciation for Avaali's exceptional expertise in automating our accounts payable process. This collaboration reflects our commitment to leveraging cutting-edge technology to enhance operational efficiency. We are already seeing notable improvements in agility, visibility, and governance.
Mandar Thakur Desai
Deputy Chief Information Officer – IT & ERP
Borosil Ltd.
After implementing OpenText Vendor Invoice Management for SAP Solutions, we now have enhanced control over our Accounts Payable process through consolidated invoice processing. Our resources can focus on more value-added tasks with manual steps eliminated. Avaali’s deep expertise in OpenText VIM helped us go live in a quicker time frame.
Mr. Anand Sultania
Chief Financial Officer
Oil India Limited
As part of OIL’s digital journey, the invoice management process shall be standardized and the process workflow digitalized to improve team productivity and leverage process automation across the invoice management lifecycle through the Invoice to Pay solution
Sushil Chandra Mishra
Chairman and Managing Director
United Breweries Ltd.
Avaali, a key strategic vendor for UBL, has been instrumental in P2P functional areas. Their long-standing engagement, strong product portfolio, and capabilities in P2P & O2C automation, RPA, Power Apps, and SAP–OpenText VIM position them as a potential industry leader. UBL acknowledges Avaali’s growing strengths in end-to-end P2P and finance
transformation.
transformation.
Srividya Rangarajan
Head of Technology
Croma
With the implementation of OpenText Core Archive Solution, Croma saw significant reduction in operational and administration costs by archiving 1.5TB of data. We were able to achieve long term cost effective secured storage, retrieval and management of archived data.
Mr. Anupam Lav
Head Data and Analytics Platform
Sun TV
With this solution, we saw a reduction in our storage as well as system administration costs. We also saw process improvements in our transactional processes. We gained database space by archiving three years of data while retaining online access to archived data via SAP screens. Also, there are no open transactions in SAP
Ananth
Chief Information Officer
Nayara Energy Limited
At Nayara Energy, we are accelerating strategic growth through finance transformation initiatives. Implementing SAP VIM has ensured process excellence and improved productivity. Its true value emerged during the COVID-19 lockdown, enabling flexibility, remote accessibility, and timely vendor processes without compromising compliance, controls, or trust.
Anup Vikal
Chief Financial Officer
Bidco Africa
With Avaali’s implementation, our invoice processing time reduced by 75–85%, now 1–2 days instead of 7. We achieved 55% touchless processing within four months. VIM reports provide strong visibility into liabilities and bottlenecks, enabling better control, faster decisions, and standardized invoice processing rules across locations—delivered through Avaali’s expertise.
Alkane Patel
Head of IT
Intas Pharmaceuticals Ltd.
After implementing OpenText Vendor Invoice Management for SAP, we now have much better control over our Accounts Payable process. Control and visibility over open GI-IR has increased, invoice processing is more efficient, and challenges around invoice retention and retrieval are resolved. Avaali’s strong expertise ensured smooth implementation and valuable support as we prepare to centralize AP across the Group.
Nikunj Thaker
DGM – IT
Tata Sky
We went live in just 3 1/2 months and the solution has resolved our issues by providing us with a platform for automated and standardized invoice processing. Tata Sky's accounts payable users are very happy using this solution and we have been able to gain a 70-percent increase in efficiency in our Shared Services Center.
Vikas Kapoor
VP Of Finance
Compass Group
Avaali's expertise in OpenText VIM support and upgrade helped us manage our VIM project efficiently, stay compliant, reduce downtime and keep running things smoothly.
Rahul Yadav
Head - Digital & Technology Business Solutions - Asia Pacific & Middle
East
East
KPTL
Digitization was a key requirement for KPTL, given our diversified operations across 150+ sites in India and 30+ countries. With OpenText VIM, we now have much better control over Accounts Payable. This solution has strengthened process maturity and prepared us to centralize AP across the Kalpataru Group.
Ketan Parikh
CIO
MAS Holdings
With OpenText Archiving and Document Access for SAP, MAS saw major performance gains and a noticeable reduction in storage management costs. Archiving enabled savings of nearly 150 GB, while migrating about 200 GB significantly improved system performance. The project also helped mitigate legal liability through proactive content lifecycle management.
Imran Mohamed Ali
Head of IT Infrastructure and Support
Tata AutoComp Systems
Ltd.
Ltd.
With OpenText Archiving and Document Access for SAP, Tata AutoComp saw major performance improvements and significant reduction in storage management costs. We expect to migrate about 350 GB of documents this year. The project has enabled seamless document retrieval and reduced downtimes across the organization.
Mr. Ranjeet Kadam
Vice President – IT & ERP
Nayara Energy
At Nayara Energy, we moved from a fragmented, laborious Accounts Payable process to SAP Vendor Invoice Management. The platform improved efficiencies, enhanced productivity, simplified operations, and eliminated bottlenecks. Multi-level approvals provide more control and significantly improve cycle time, enabling timely book closure with appropriate governance and records management.
Parthasarathy S
Chief Accounting and Transformation Officer
Bidco Africa
With this implementation, our invoice processing time reduced by 75–85%, now 1–2 days instead of 7. We also achieved 55% touchless processing within four months of go-live. VIM reports give strong visibility into liabilities and bottlenecks, enabling better control, faster decisions, and standardized invoice processing across locations.
Alkane Patel
Head of IT
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