Case Study
Parle Reimagines Digital Governance
Client
Partner
Avaali Solutions
Industry
FMCG
Service
OpenText Extended ECM for SAP Solutions
Introduction
What's This Company About?
About Avaali
Avaali Solutions (www.avaali.com) is a company that enables Enterprises to drive and deliver business results by leveraging digital technologies. Avaali has strengths in providing Enterprise InformationManagement (EIM), Enterprise Mobility and Internet of Things (IoT) solutions. Avaali’s advisory, consulting and implementation services has enabled enterprises to transform their business processes and engage better with their stakeholders including customers, employees, partners, vendors and shareholders.
The Need
Parle needed a future-ready, integrated document management solution that could not only address these issues but also align tightly with its SAP landscape.
The Challenge
As a large, multi-geography FMCG enterprise, Parle faced several document management challenges that hindered compliance, efficiency, and scalability:
- The absence of document retention and disposal policies led to growing compliance risks and unnecessary storage consumption.
- Disorganized and inconsistent document structures—especially across Indian and international operations—caused inefficiencies and collaboration hurdles.
- A high volume of duplicate documents created confusion and drove up storage costs.
- The lack of centralized storage for critical SAP documents (invoices, contracts, RFQs, etc.) made information retrieval slow and error-prone.
- Teams relied on the manual creation of business workspaces for customers and plant records, increasing turnaround time and operational workload.
- As document volumes grew, scalability became a pressing issue, making it difficult to manage and organize large batches of business records effectively.
Process Overview
Solution
Parle partnered with Avaali Solutions to implement OpenText Extended ECM for SAP Solutions, creating a centralized and intelligent document management ecosystem.
Key features included:
- Automated workspace creation for seamless collaboration
- Centralized document repositories tied to SAP processes
- Implementation of retention and deletion policies for compliance
- SSL encryption across systems for enhanced security
- License cost optimization through many-to-one user mapping
- Optimized CIS modelling for better cross-regional collaboration
- Digital safety mechanisms like a system-wide recycle bin
Benefits
Results
- 30% reduction in storage costs Achieved through automatic identification and removal of duplicate documents
- 40% improvement in operational efficiency Enabled by automated workspace creation and centralized access to SAP documents
- Compliance risk reduction Implemented lifecycle automation (retention & deletion policies) across departments
- Improved audit readiness and collaboration Achieved through redesigned CIS modelling for Indian and international operations
- Lower total cost of ownership Reduced license costs via intelligent user mapping
- Enhanced data privacy and system security SSL encryption and digital safeguards ensured greater operational resilience
Conclusion
Parle’s digital transformation story stands as a powerful example of how intelligent content management, when aligned with SAP processes, can deliver tangible business outcomes. With Avaali’s expertise and OpenText Extended ECM, Parle not only optimized costs but also significantly improved compliance and efficiency—building a strong digital backbone for future growth.
Partnering With Avaali
The Impact that Matter
Our solutions delivered measurable business impact, enabling enterprises to achieve faster adoption, cost efficiencies, and operational excellence.
30% lower storage overhead and 40% faster workflows through centralized, SAP-linked document management.
Automated retention, deletion, and audit-ready controls significantly strengthen enterprise compliance.
Hear from Brands That Trust Us
Aditya Birla Renewables
Digital transformation isn't just about technology — it's about reimagining how we operate for the future. The Velocious solution has fundamentally elevated our procurement capabilities, delivering the operational agility and intelligence we need to stay ahead in an increasingly complex business landscape. This is more than automation; it's the foundation for our next phase of strategic growth.
Prem Kiran Udayavarma
CIO
Himalaya Wellness
Our collaboration with Avaali went far beyond automation—it was about transforming how we manage accounts payable as a strategic function. By integrating SAP with key third-party systems, they delivered a unified view that enables faster financial decisions, real-time compliance, and improved supplier engagement. What stood out was their ability to align technical execution with business outcomes, ensuring this transformation drives long-term value.
Abhishek Biyani
CIO
Tata Projects
On behalf of Tata Projects, I express our sincere appreciation for Avaali's exceptional expertise in automating our accounts payable process. This collaboration reflects our commitment to leveraging cutting-edge technology to enhance operational efficiency. We are already seeing notable improvements in agility, visibility, and governance.
Mandar Thakur Desai
Deputy Chief Information Officer – IT & ERP
Borosil Ltd.
After implementing OpenText Vendor Invoice Management for SAP Solutions, we now have enhanced control over our Accounts Payable process through consolidated invoice processing. Our resources can focus on more value-added tasks with manual steps eliminated. Avaali’s deep expertise in OpenText VIM helped us go live in a quicker time frame.
Mr. Anand Sultania
Chief Financial Officer
Oil India Limited
As part of OIL’s digital journey, the invoice management process shall be standardized and the process workflow digitalized to improve team productivity and leverage process automation across the invoice management lifecycle through the Invoice to Pay solution
Sushil Chandra Mishra
Chairman and Managing Director
United Breweries Ltd.
Avaali, a key strategic vendor for UBL, has been instrumental in P2P functional areas. Their long-standing engagement, strong product portfolio, and capabilities in P2P & O2C automation, RPA, Power Apps, and SAP–OpenText VIM position them as a potential industry leader. UBL acknowledges Avaali’s growing strengths in end-to-end P2P and finance
transformation.
transformation.
Srividya Rangarajan
Head of Technology
Croma
With the implementation of OpenText Core Archive Solution, Croma saw significant reduction in operational and administration costs by archiving 1.5TB of data. We were able to achieve long term cost effective secured storage, retrieval and management of archived data.
Mr. Anupam Lav
Head Data and Analytics Platform
Sun TV
With this solution, we saw a reduction in our storage as well as system administration costs. We also saw process improvements in our transactional processes. We gained database space by archiving three years of data while retaining online access to archived data via SAP screens. Also, there are no open transactions in SAP
Ananth
Chief Information Officer
Nayara Energy Limited
At Nayara Energy, we are accelerating strategic growth through finance transformation initiatives. Implementing SAP VIM has ensured process excellence and improved productivity. Its true value emerged during the COVID-19 lockdown, enabling flexibility, remote accessibility, and timely vendor processes without compromising compliance, controls, or trust.
Anup Vikal
Chief Financial Officer
Bidco Africa
With Avaali’s implementation, our invoice processing time reduced by 75–85%, now 1–2 days instead of 7. We achieved 55% touchless processing within four months. VIM reports provide strong visibility into liabilities and bottlenecks, enabling better control, faster decisions, and standardized invoice processing rules across locations—delivered through Avaali’s expertise.
Alkane Patel
Head of IT
Intas Pharmaceuticals Ltd.
After implementing OpenText Vendor Invoice Management for SAP, we now have much better control over our Accounts Payable process. Control and visibility over open GI-IR has increased, invoice processing is more efficient, and challenges around invoice retention and retrieval are resolved. Avaali’s strong expertise ensured smooth implementation and valuable support as we prepare to centralize AP across the Group.
Nikunj Thaker
DGM – IT
Tata Sky
We went live in just 3 1/2 months and the solution has resolved our issues by providing us with a platform for automated and standardized invoice processing. Tata Sky's accounts payable users are very happy using this solution and we have been able to gain a 70-percent increase in efficiency in our Shared Services Center.
Vikas Kapoor
VP Of Finance
Compass Group
Avaali's expertise in OpenText VIM support and upgrade helped us manage our VIM project efficiently, stay compliant, reduce downtime and keep running things smoothly.
Rahul Yadav
Head - Digital & Technology Business Solutions - Asia Pacific & Middle
East
East
KPTL
Digitization was a key requirement for KPTL, given our diversified operations across 150+ sites in India and 30+ countries. With OpenText VIM, we now have much better control over Accounts Payable. This solution has strengthened process maturity and prepared us to centralize AP across the Kalpataru Group.
Ketan Parikh
CIO
MAS Holdings
With OpenText Archiving and Document Access for SAP, MAS saw major performance gains and a noticeable reduction in storage management costs. Archiving enabled savings of nearly 150 GB, while migrating about 200 GB significantly improved system performance. The project also helped mitigate legal liability through proactive content lifecycle management.
Imran Mohamed Ali
Head of IT Infrastructure and Support
Tata AutoComp Systems
Ltd.
Ltd.
With OpenText Archiving and Document Access for SAP, Tata AutoComp saw major performance improvements and significant reduction in storage management costs. We expect to migrate about 350 GB of documents this year. The project has enabled seamless document retrieval and reduced downtimes across the organization.
Mr. Ranjeet Kadam
Vice President – IT & ERP
Nayara Energy
At Nayara Energy, we moved from a fragmented, laborious Accounts Payable process to SAP Vendor Invoice Management. The platform improved efficiencies, enhanced productivity, simplified operations, and eliminated bottlenecks. Multi-level approvals provide more control and significantly improve cycle time, enabling timely book closure with appropriate governance and records management.
Parthasarathy S
Chief Accounting and Transformation Officer
Bidco Africa
With this implementation, our invoice processing time reduced by 75–85%, now 1–2 days instead of 7. We also achieved 55% touchless processing within four months of go-live. VIM reports give strong visibility into liabilities and bottlenecks, enabling better control, faster decisions, and standardized invoice processing across locations.
Alkane Patel
Head of IT
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