Case Study
Ageas Federal Accelerates Reconciliation
Client
Partner
Avaali Solutions
Industry
Insurance
Service
UI Path Intelligent Automation Solution
Introduction
Ageas Federal leverages UI Path and Avaali to automate their collection reconciliation process to reduce human intervention, associated costs and improve efficiency.
The company is a joint venture between Ageas a multinational insurance giant based out of Europe, Federal Bank, one of India’s leading private sector banks and IDBI Bank, India’s premier development and commercial bank. Driven by growth and innovation the company continues to scale great heights and has achieved multiple milestones since its commencement in 2007. The company boasts of a good portfolio of product offering to its customers with wealth management, protection and retirement solutions.
Ageas Federal Life Insurance has been rapidly growing and has witnessed large trade transaction volumes combined with greater regulatory compliance demands.
The process of collection reconciliation is manual in nature, as it involves dealing with a big number of account types, payments, time zones and manually matching the transaction which makes the process complicated and exposes the business to operational errors and financial risks.
The company uses multiple banks and digital payment avenues for different processes and transactions which was one of the primary reconciliation challenges. The bank statements received for reconciliation are numerous and not very easy to compare with the internal records. Additionally, the data from external sources are in different formats and volumes to be matched are huge in nature. Hence there was a need for highly efficient preparation of bank statements for automated reconciliation and subsequent reporting of the reconciled results.
Ageas Federal Life Insurance explored various options and eventually chose to license and implement the UI Path RPA solution.
What's This Company About?
About Avaali
Avaali Solutions enables large enterprises to drive and deliver business results by leveraging digital technologies. Avaali has strengths in providing Enterprise Information Management, (EIM), Enterprise Mobility, RPA, Artificial Intelligence, and Internet of Things (IoT) solutions. Avaali’s advisory, consulting and implementation services has enabled over 100+ enterprises globally to transform their operational and customer-facing processes.
The Need
The Challenge
- There was a need to manage a huge volume of transactions that were generated per day.
- The complexity of business rules surrounding the reconciliation process
- Accurate preparation of banks statements for reconciliation
- Timely reporting of the reconciled results
- The process was required to be automated in such a way that it is consistent and comparable in order to provide reliable results.
- Managing multiple transactions in order to avoid complicating the whole reconciliation process.
Process Overview
Solution
- UI Path Robotic Process Automation Solution
Benefits
- UI Path Robotic Process Automation Solution
- Solution implementation in 5 months
- Better Bank statement preparation for reconciliation
- Accurate and timely reporting of reconciled results
- Reduction in time taken for the process, from 7-8 hours to 1 hour daily
- 1 FTE Savings
Results
Conclusion
Partnering With Avaali
Partnering with Avaali to Implement a Solution Efficiently and well within time.
Ageas Life Insurance chose to partner with Avaali for the implementation of UI Path solution. The implementation team from Avaali conducted detailed workshops with key stakeholders from Ageas Life Insurance to understand the current system and business processes, their pain points, their requirements, and the roadmap. The workshops also covered all aspects of the proposed solution in detail to help Ageas Federal life Insurance appreciate how they could leverage the UI Path Solution to gain higher efficiency in their bank reconciliation process. The implementation was completed in approximately 5 months. Avaali helped Ageas Federal Life Insurance to better perform complicated and time-consuming process of bank statement preparation for reconciliation and accurate reporting of the reconciled results.
The Impact that Matter
Our solutions delivered measurable business impact, enabling enterprises to achieve faster adoption, cost efficiencies, and operational excellence.
Processing time cut from 7–8 hours to 1 hour
Multi-FTE effort eliminated
Hear from Brands That Trust Us
Aditya Birla Renewables
Digital transformation isn't just about technology — it's about reimagining how we operate for the future. The Velocious solution has fundamentally elevated our procurement capabilities, delivering the operational agility and intelligence we need to stay ahead in an increasingly complex business landscape. This is more than automation; it's the foundation for our next phase of strategic growth.
Prem Kiran Udayavarma
CIO
Himalaya Wellness
Our collaboration with Avaali went far beyond automation—it was about transforming how we manage accounts payable as a strategic function. By integrating SAP with key third-party systems, they delivered a unified view that enables faster financial decisions, real-time compliance, and improved supplier engagement. What stood out was their ability to align technical execution with business outcomes, ensuring this transformation drives long-term value.
Abhishek Biyani
CIO
Tata Projects
On behalf of Tata Projects, I express our sincere appreciation for Avaali's exceptional expertise in automating our accounts payable process. This collaboration reflects our commitment to leveraging cutting-edge technology to enhance operational efficiency. We are already seeing notable improvements in agility, visibility, and governance.
Mandar Thakur Desai
Deputy Chief Information Officer – IT & ERP
Borosil Ltd.
After implementing OpenText Vendor Invoice Management for SAP Solutions, we now have enhanced control over our Accounts Payable process through consolidated invoice processing. Our resources can focus on more value-added tasks with manual steps eliminated. Avaali’s deep expertise in OpenText VIM helped us go live in a quicker time frame.
Mr. Anand Sultania
Chief Financial Officer
Oil India Limited
As part of OIL’s digital journey, the invoice management process shall be standardized and the process workflow digitalized to improve team productivity and leverage process automation across the invoice management lifecycle through the Invoice to Pay solution
Sushil Chandra Mishra
Chairman and Managing Director
United Breweries Ltd.
Avaali, a key strategic vendor for UBL, has been instrumental in P2P functional areas. Their long-standing engagement, strong product portfolio, and capabilities in P2P & O2C automation, RPA, Power Apps, and SAP–OpenText VIM position them as a potential industry leader. UBL acknowledges Avaali’s growing strengths in end-to-end P2P and finance
transformation.
transformation.
Srividya Rangarajan
Head of Technology
Croma
With the implementation of OpenText Core Archive Solution, Croma saw significant reduction in operational and administration costs by archiving 1.5TB of data. We were able to achieve long term cost effective secured storage, retrieval and management of archived data.
Mr. Anupam Lav
Head Data and Analytics Platform
Sun TV
With this solution, we saw a reduction in our storage as well as system administration costs. We also saw process improvements in our transactional processes. We gained database space by archiving three years of data while retaining online access to archived data via SAP screens. Also, there are no open transactions in SAP
Ananth
Chief Information Officer
Nayara Energy Limited
At Nayara Energy, we are accelerating strategic growth through finance transformation initiatives. Implementing SAP VIM has ensured process excellence and improved productivity. Its true value emerged during the COVID-19 lockdown, enabling flexibility, remote accessibility, and timely vendor processes without compromising compliance, controls, or trust.
Anup Vikal
Chief Financial Officer
Bidco Africa
With Avaali’s implementation, our invoice processing time reduced by 75–85%, now 1–2 days instead of 7. We achieved 55% touchless processing within four months. VIM reports provide strong visibility into liabilities and bottlenecks, enabling better control, faster decisions, and standardized invoice processing rules across locations—delivered through Avaali’s expertise.
Alkane Patel
Head of IT
Intas Pharmaceuticals Ltd.
After implementing OpenText Vendor Invoice Management for SAP, we now have much better control over our Accounts Payable process. Control and visibility over open GI-IR has increased, invoice processing is more efficient, and challenges around invoice retention and retrieval are resolved. Avaali’s strong expertise ensured smooth implementation and valuable support as we prepare to centralize AP across the Group.
Nikunj Thaker
DGM – IT
Tata Sky
We went live in just 3 1/2 months and the solution has resolved our issues by providing us with a platform for automated and standardized invoice processing. Tata Sky's accounts payable users are very happy using this solution and we have been able to gain a 70-percent increase in efficiency in our Shared Services Center.
Vikas Kapoor
VP Of Finance
Compass Group
Avaali's expertise in OpenText VIM support and upgrade helped us manage our VIM project efficiently, stay compliant, reduce downtime and keep running things smoothly.
Rahul Yadav
Head - Digital & Technology Business Solutions - Asia Pacific & Middle
East
East
KPTL
Digitization was a key requirement for KPTL, given our diversified operations across 150+ sites in India and 30+ countries. With OpenText VIM, we now have much better control over Accounts Payable. This solution has strengthened process maturity and prepared us to centralize AP across the Kalpataru Group.
Ketan Parikh
CIO
MAS Holdings
With OpenText Archiving and Document Access for SAP, MAS saw major performance gains and a noticeable reduction in storage management costs. Archiving enabled savings of nearly 150 GB, while migrating about 200 GB significantly improved system performance. The project also helped mitigate legal liability through proactive content lifecycle management.
Imran Mohamed Ali
Head of IT Infrastructure and Support
Tata AutoComp Systems
Ltd.
Ltd.
With OpenText Archiving and Document Access for SAP, Tata AutoComp saw major performance improvements and significant reduction in storage management costs. We expect to migrate about 350 GB of documents this year. The project has enabled seamless document retrieval and reduced downtimes across the organization.
Mr. Ranjeet Kadam
Vice President – IT & ERP
Nayara Energy
At Nayara Energy, we moved from a fragmented, laborious Accounts Payable process to SAP Vendor Invoice Management. The platform improved efficiencies, enhanced productivity, simplified operations, and eliminated bottlenecks. Multi-level approvals provide more control and significantly improve cycle time, enabling timely book closure with appropriate governance and records management.
Parthasarathy S
Chief Accounting and Transformation Officer
Bidco Africa
With this implementation, our invoice processing time reduced by 75–85%, now 1–2 days instead of 7. We also achieved 55% touchless processing within four months of go-live. VIM reports give strong visibility into liabilities and bottlenecks, enabling better control, faster decisions, and standardized invoice processing across locations.
Alkane Patel
Head of IT
Trusted By Leading Brands
.webp)
Logos and trademarks are the property of their respective owners. If you represent any of these organizations and would prefer your logo not be displayed, please contact us and we’ll promptly remove it.
