New Digital Revenue Streams
According to the IDC study, “One-third of the top 20 firms in industry segments will be disrupted by new competitors within five years,” and that it’s a matter of “transform or perish.” The report also states that 80% of CIO’s will have a plan in place centered….
Creating new digital revenue stream
A famous quote goes “Change is the law of life and those who look only to the past or present are certain to miss the future.” It used to take Fortune 500 companies twenty years to reach a billion dollar valuation.
Risks In A Digital World – Dealing With Insider Threat
Digital Transformation is Board mandate for several enterprises. Digital is reshaping markets, dissolving industry barriers and enabling unprecedented information flow that brings down the cycle time to business.
Customer Journey Maps In Understanding Customer Expectation
The real test of any business is whether it can attract and retain customers. Customers are indeed a very valuable productive resource and are most often the main reasons that prospective clients reach out to enterprises.
So who was digitally transforming in 2015?
Customers are getting increasing digital. Their changing customer experience expectations are driving organizations to respond and hone their digital transformation roadmap.Illuminar recently conducted a poll with it’s growing subscriber base of key opinion leaders to find what digital transformation…
Top 10 List Of Companies Providing Great Customer Service Through Social Media & Other Digital Channels
Common logic would suggest that it’s easier to retain a consumer by serving him well than it would be to acquire a new consumer by promising him something new. And yet most of the customer-centric..