Welcome to the November edition of Illuminar.
This edition carries a story on process mining. We focus on the reasons that make up a good business case for implementing process mining in any enterprise.
This edition features Dhiren Savla, CIO, VFS Global, a leading outsourcing and technology services company for governments and diplomatic missions worldwide. Dhiren provides exciting views on digital transformation good practices in making an enterprise future-proof and evolving from traditional IT service delivery to a more strategic role.
This edition also features Vineet Dwivedi, Global Head – Alcon Global Services & Head AGS India, who shares exciting insights on the top factors in building a matured shared services center. Alcon is an American-Swiss medical company specializing in eye care products.
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We wish you and your loved ones a safe and cheerful future.
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