EDITOR’S LETTER

Welcome to the March edition of Illuminar.

This edition carries a story on Evaluating and Measuring ROI from Your Digital Transformation Initiatives. We focus on identifying initiatives, defining investment goals, determining necessary investments metrics and much more.

This edition features perspectives from Mr. Prashant Singh, CIO, Max Health Care, which is one of India’s leading providers of world-class healthcare services with a network of 17 hospitals and 4800+ doctors in India. Mr. Prashant shares interesting insights on top criteria for digital transformation success, maximizing returns from robotic process automation and the evolution of the CIO’s role from traditional IT to service delivery.

This edition also carries perspectives from Mr. Arun Goyal, CIO, Sir Ganga Ram hospital, a multi-specialty state-of-the-art Hospital based out of Delhi, India. Mr. Arun shares good practices in driving cultural change for technology adoption and key criteria of effective digital strategy.

As always, we look forward to your feedback. Thank you so much for being so enthusiastic. Thank you also for sharing your viewpoints and ideas to make this platform engaging. We are genuinely grateful.

We wish you and your loved ones a safe and cheerful future.

Have a great day and stay safe!

Best regards,

Srividya Kannan

Editor