Maximize Returns from Robotic Process Automation
Robotic Process Automation is a paradigm shifting phenomenon for the global business operations, and requires adequate investment, leadership and vision to be able to deliver on the returns that it promises. Every organization and function that adapts automation does so with the right objectives, and yet we see so many failures that we often wonder where things have gone wrong.
While, it is good to have the right objectives at the start, it is equally important to start with the right vision. The difference is your objectives are functional, your vision is more strategic. If the strategic vision of the organization & function is first defined the subsequent objectives become clearer, structured and more aligned with the organizational vision.
In addition to the vision, it is equally important to have leadership in place that is subscribed to the vision and has the ability to deliver on the objectives. It is both a skill & will combination you are looking at. Having a long term outlook and having enough preparatory work done before automation launch are equally important for the success and failure.