The Future of Digital Business: Leveraging Automation & AI for Transforming Operations
The Future of Digital Business: Leveraging Automation & AI for Transforming Operations Enterprises today are changing their ways of doing business by leveraging automation and artificial intelligence. These technologies are transforming how organizations and customers interact with each other, opening up new possibilities and enhancing the overall experience. When done right automation has proven to […]
Illuminar Insights 2021-2022
Illuminar Insights 2021-2022 We interviewed some of the top IT leaders throughout the year with the intention of providing perspectives on the topics such as digital transformation, evolving IT leadership role, best practices in creating enterprise digital strategy and much more. Here are some of the insights from IT leaders across industries and geographies.
Shared Services Insights 2020-21
Shared Services Insights 2020-21 Here, we look at the key quotes and important findings from various shared service leaders’ Illuminar interviews conducted throughout the year.
Blockchain and Its Impact on Procurement
Blockchain and Its Impact on Procurement Blockchain is the next big technological move that stands to revolutionize the global B2C transactions paradigm over the course of the next decade. One of the key areas of its impact would be the procurement function and supply chain management. With the potential to transform the entire request-to-receipt chain […]
Advantages of Digital Accounts Receivables Process
Advantages of Digital Accounts Receivables Process As consumer-facing technologies for billing and payments has gone through a revolutionary change over the past decade, a similar transformation is now brewing on the back-end processes as well. The transformation of the Accounts’ Receivables process is now the key to improved, more agile and certainly more profitable business […]
Economist Whitepaper
Economist Whitepaper Executive summary Automation was once a term associated exclusively with manufacturing. Today, after three decades of advances in digital technology, there are few fields of organisational activity left untouched by it. Businesses in every industry are using software to automate the processes that guide their daily operations as they seek the efficiencies that […]
Maximize Returns from Robotic Process Automation
Maximize Returns from Robotic Process Automation Robotic Process Automation is a paradigm shifting phenomenon for the global business operations, and requires adequate investment, leadership and vision to be able to deliver on the returns that it promises. Every organization and function that adapts automation does so with the right objectives, and yet we see so […]
How Social CRM Will Improve Your Customer Engagement
How Social CRM Will Improve Your Customer Engagement? With the advent of technological advancement, it has revolutionized the way customer does business with us. It is no longer about the price or product but about the customer experience. It has given rise to an entirely new breed of what we call ‘socially engaged customers.’ To […]
Future of Robotic Process Automation
Future of Robotic Process Automation Automation is no longer an alien term, almost all have seen some shape or form of automation affect our lives in the course of the past two decades of the new millennium. And now as we stand at the cusp of a new wave of the automation process, it is […]
Five Key Emerging Trends as Technology Fuels Transformation in the Finance Function
Five Key Emerging Trends as Technology Fuels Transformation in the Finance Function Financial technology is the latest buzzword in the corridors of technology-enabled services. While finance has been traditionally risk-averse it has always seen much more open and willing to take up digital transformation than other functions within organizations. The direct correlation of investment dollars […]
