Successful Implementation Of Chatbots
Successful Implementation Of Chatbots A customer service desk was a ubiquitous offering for every service-centered business, and over a period of time these became both inefficient and cost-guzzling endeavors that weren’t quite delivering on the goods. With cost of businesses escalating and bottom-lines shrinking all the time, it was just a matter of time that […]
Interview With – Mr. Ankur Agrawal
INTERVIEW OF THE MONTH INTERVIEW WITH MR. ANKUR AGARWAL Founder & CEOInhabitr What are some of the technology trends shaping customer experience? At Inhabitr furniture rental we understand that consumer behavior is rapidly changing and now more than ever it is being shaped by digital technology. Customers are expecting a holistic experience from brands they […]
The power of Chatbots in Enterprises
Marianne Williamson, the American spiritual teacher and author of several books, once said “Use each interaction to be the best, most powerful version of yourself.”
Customer Engagement Lifecycle
Engaging with your customers is a cyclical process and it involves building a strong relationship, from being completely unknown to extending your brand further out into your customer base that supports..
Rethinking Customer Engagement
“There are no traffic jams along the extra mile”, said Roger Staubach, the Hall of Fame Football player and former quarterback of the Dallas Cowboys.
Impact of Advances in Artificial Intelligence on Manufacturing
Artificial is increasingly improving productivity levels and the market for AI is expected to double over the next decade.
Artificial Intelligence for Banking Sector
Automation technologies have shifted their role from being merely an enabler into the disruptors of traditional ways of business processes.
Enterprise productivity and Artificial Intelligence
Enterprise transformation with technology has limitless possibilities. Yet there is a large gap between ambition and execution in most enterprises.