EDITOR’S LETTER
Welcome to the September edition of Illuminar.
This edition carries a story on the Future of Robotic Process Automation – Top Trends and Predictions. We dive deep into the role that RPA will play in helping enterprises reach their full potential by reimagining operations, anddiscuss some key predictions for businesses looking out onto this near future with anticipation!
In this edition, we talk to two leading industry experts about what they believe is most important in today’s business landscape. Irendra Chhabra, Global Head – Spend Management and Back Office, from Startekprovides insights on shared services transformation and what it takes for a GBS leader seeking growth and innovation within their GBS set-up.
We also speak with G Venkataraman, President & Business Head, Global Business Services, Olam Internationalon how to make enterprise RPA decisions and what evolving technologies mean for meeting user needs. He also discusses the need for reskilling employees in light of becoming future-ready!
We are always excited to hear from you. I really appreciate your feedback and views on how we can make this platform better! Thank you for taking the time out of your day (or week)to share them with us here at info@avaali.com. Keep up all those conversations because they’re what help shape where things go next.
We wish you and your loved ones a safe and cheerful future.
Have a great day and stay safe!
Best regards,
Srividya Kannan
Editor
