EDITOR’S LETTER
Welcome to the October edition of Illuminar.
This edition carries a story on future trends in robotic process automation. We focus on the surge in digital transformation initiatives by organizations in past months and also dive deep into the top robotic process automation future trends.
This edition features perspectives from Mr. Navneet Bansal, CEO- JSW Global shared services, which is an entity of the JSW Group, an Indian multinational conglomerate with operations in sectors such as steel, energy, minerals, cement, ports, and infrastructure enterprise. Mr. Navneet provides interesting views on the factors contributing to a mature shared service, the future of a GBS organization, and the evolving role of a GBS leader.
This edition also features perspectives from Mr. Pankaj Gandhi, Vice President, Global Shared Services, WOOD Group, which is an international energy services company. Mr. Pankaj shares valuable insights on shared services digital transformation and how to achieve shared services digital transformation.
As always, we look forward to your feedback. Thank you for your enthusiasm. Thank you also for sharing your viewpoints and ideas to make this platform truly engaging. We are truly grateful and as they say, sometimes life gets weird. Hang in there, it gets better.
We wish you and your loved ones a safe and cheerful future.
Have a great day and stay safe!
Best regards,
Srividya Kannan
Editor