EDITOR’S LETTER

Welcome to the May edition of Illuminar.

This edition carries a story on Process Mining as an enabler of digital transformation. We focus on how process mining can help spot opportunities for automation, make business process management more efficient, and achieve business operations agility.

This edition features perspectives from Mr. Deepak Sharma, President and Chief Digital Officer, Kotak Mahindra Bank, one of India’s leading banking and financial services companies. Mr. Deepak shares exciting insights on the good practices in building an effective and agile organizational digital strategy, challenges in enterprise technology adoption and digital transformation initiatives in the BFSI industry.

This edition also features perspectives from Mr. Subhendu Kesh, Vice President of Digital and CIO, JK Paper Limited, a leading pulp, and paper company in India engaged in manufacturing and selling branded paper, fine papers, and packaging boards. Mr. Subhendu provides insights on the evolution of the role of a CIO, the critical skills a CIO should have to succeed in the post COVID world, and the good practices in building an organizational culture for driving digital transformation efforts.

As always, we look forward to your feedback. I appreciate your enthusiasm. Thank you also for sharing your viewpoints and ideas to make this platform genuinely engaging.

We wish you and your loved ones a safe and cheerful future.

Have a great day and stay safe!

Best regards,

Srividya Kannan

Editor