Welcome to the August edition of Illuminar.
This edition carries a story on good practices in scaling your GBS organization in 2022. We dive deep into the evolving role of GBS enterprises and focus on process management and digital transformation initiatives that help scale GBS.
This edition features perspectives from Mr. Ravi Pynda, Head – GBS at GMR Group, an Indian multinational conglomerate. Mr. Ravi shares exciting insights on the adoption of technology in business functions, the evolution of shared service enterprises, and the landscape of talent demand in the shared services space.
This edition also features perspectives from Mr. Prasanna Lohar, CEO, Block Stack, a leading provider of block chain-based solutions. Mr. Prasanna shares insights on changing consumer expectations for banking experiences and wealth management,the necessity of a digital culture for agreat digital experience and the evolving role of a technology leader.
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