EDITOR’S LETTER
Welcome to the September edition of Illuminar.
This edition carries a story on good practices on scaling RPA. We focus on challenges faced by enterprises in scaling up their RPA initiatives and the lessons learnt by enterprises from building a successful RPA centre of excellence.
This edition also features perspectives from Mr Sandeep Poddar – GBS India Head, Akzo Nobel, a Dutch multinational company which creates paints and performance coatings for both industry and consumers worldwide. Mr Sandeep provides interesting views on leveraging digital for superior shared services performance.
As always, we look forward to your feedback. Thank you for your enthusiasm to share your viewpoints and ideas to make this platform truly engaging.
Have a great day and stay safe!
Best regards,
Srividya Kannan
Editor
