Welcome to the March edition of Illuminar.
This edition carries a story on the Global Business Services Trends 2021. We focus on the impact of COVID-19 on GBS and shared services. We also dive deep into the technology trends that will reshape the GBS function in 2021.
This edition features perspectives from Mr. Dhaval Pandya, CIO and CDO at JSW Paints Pvt Ltd. which is one of India’s leading multinational paint companies. Mr. Dhaval provides interesting views on leveraging digital for superior business performance and good practices to build an effective digital strategy.
This edition also features perspectives from Mr. Sanjay Kathuria, Head-FSSC – International Operations at G4S, a multinational security services company headquartered in London. Mr. Sanjay provides interesting views on finance function transformation, top factors in building a matured shared services organization and business benefits of digital transformation initiatives.
We also have visual insights that include key quotes and important findings from various shared services leaders’ Illuminar interviews conducted throughout the year.
As always, we look forward to your feedback. Thank you for your enthusiasm. Thank you also for sharing your viewpoints and ideas to make this platform truly engaging. We are truly grateful.
Have a great day and stay safe!