EDITOR’S LETTER

Welcome to the October edition of Illuminar, This edition carries a cover story on Agentic AI: From Automation to Orchestration — A Strategic Dialing of the Source-to-Pay Engine.

For years, automation in enterprise operations has been about doing things faster. But the next frontier goes beyond efficiency — it’s about intelligence and orchestration. Agentic AI represents this leap, where systems not only execute workflows but also interpret, reason, and make contextual decisions across multiple systems. For procurement and source-to-pay functions, it marks a pivotal shift from digitizing tasks to re-engineering decision flows — embedding adaptability, scale, and real-time governance into the S2P backbone.

This edition also features perspectives from Mr. Prashant Singh, CIO, Max Health Care, one of India’s leading healthcare providers with a network of 17 hospitals and over 4800 doctors. Mr. Prashant shares thought-provoking insights on key criteria for digital transformation success, maximizing returns from robotic process automation, and the evolving role of the CIO from traditional IT leadership to service delivery excellence.

As always, we look forward to your feedback. Thank you for your continued enthusiasm and for sharing your ideas to make Illuminar an engaging and insightful platform. We are truly grateful for your support.

We wish you and your loved ones a wonderful and fulfilling month ahead.

Have a great day and stay safe!

Best regards,

Srividya Kannan

Editor