EDITOR’S LETTER
Welcome to the May edition of Illuminar.
This edition carries a story on How GBS Organizations Can Help CEOs with Cost Optimization. We take a look at how enterprises are achieving cost optimization via Digital. We dive deep into how process improvements, reducing infrastructure costs, technology standardization are helping organizations improve operations and remove unnecessary costs.
This edition features perspectives from Mr. Rajagopalan Balaji, Head – Shared Services Centre at L&T Limited, India’s premier infrastructure developer. Mr. Balaji shares interesting insights on factors that contribute to creating a digitally mature Shared Services Centre, SSC transformation trends, and the important and evolving role of a SSC leader.
As always, we look forward to your feedback. Thank you so much for being so enthusiastic. Thank you also for sharing your viewpoints and ideas to make this platform engaging. We are genuinely grateful.
We wish you and your loved ones a safe and cheerful future.
Have a great day and stay safe!
Best regards,
Srividya Kannan
Editor