How to get the best out of RPA & Intelligent Automation
Watch the webinar replay on How to get the best out of RPA & Intelligent Automation by our guest speaker, Mr Sudhanshu Sawlani, Head of Robotics and Intelligent Automation, ING Wholesale Banking.
Key Takeaways from this webinar:
- RPA as technology has stood the test of time and has been extremely successful with a multitude of use cases across all industries.
- Instead of taking a POC route, enterprises should initially cherry-pick some of the processes which are easy to automate and that could prove to be beneficial in the short term.
- Setting up a governance framework is extremely important. This could differ with the company to company based on factors such as investments, risk appetite, company culture and the way of working.
- While initiating an impactful project, such as an RPA, organizations should look to educate all key stakeholders about its potential benefits.
- A good practise for enterprises maturing into intelligent automation phase is thinking beyond FTE savings i.e., thinking in terms of employee engagement and customer satisfaction.
Access this on-demand webinar through the below link.
#RPA #roboticprocessautomation #intelligentautomation #digitaltransformation #Robotics