CXO of the week: Srividya Kannan, Founder and CEO, Avaali
Founder, Director of Avaali Solutions Pvt Ltd, Ms. Srividya Kannan’s article published in ciol website.
The interview showcases Avaali’s proactive exploration of GenAI to significantly enhance GBS operations and unlock sector potential. Your views highlight GenAI’s transformative impact across industries, emphasizing the need for transparency, bias mitigation, and strict guidelines for ethical AI deployment. You outlined GenAI’s potential in revolutionizing sourcing, procurement, and customer service, balancing customization with scalability. It also emphasized the importance of human-AI collaboration and adept navigation of complex regulatory landscapes.