JD – Business Ops Manager

Job Title: Manager – Business Operations

Location: Bangalore

Experience: 9 years

Job Overview:

Avaali is seeking a senior profile to manage Business Operations based out of Bangalore, India. The position will report the Director – Business Operations.

The ideal candidate will have a minimum of 9 years of experience working in similar roles preferably with extensive experience in B2B technology solutions companies. This role requires an individual with a successful track record of developing and executing strategic plans and working with internal stakeholders from sales, delivery, solution engineering and finance teams to drive the company’s operations.

This is a critical position, and the ideal candidate should be a highly organized professional with exceptional analytical, communication, and interpersonal skills.

The primary responsibilities for this role include:

• Working with sales and delivery teams to drive forecasts. Drive periodical cadences.
• Working with finance, delivery teams and customers as required to ensure timely timesheet approvals and related project documentation to ensure timely billing.
• Proactively identifying risks and putting in mitigation plans.
• Ensuring timely completion of customer onboarding processes.
• Participating in negotiation cycles with customers in association with sales. Securing internal exception approvals as required.
• Participating in contract discussions and negotiations. Reviewing contractual terms and conditions and providing inputs to respective stakeholders for closing contracts.
• Tracking PO’s, milestone billing achievements, PO balances and providing timely reporting to management.
• Tracking collections and ensuring proactive follow ups for timely payments.
• Ensuring timely submission of dashboards and reports to the management on various operational performance metrics including forecast accuracy, realization rates by solutions / geographies, DSO etc.

The ideal candidate must possess strong organizational and problem-solving skills, excellent communication abilities, deep understanding tech B2B business, and a passion for their work. They should also be knowledgeable in pricing and discounting as well as contracting processes. They should be able to work independently or as part of a team.

About Avaali:

Headquartered in Bangalore, started in 2013, Avaali Solutions is a leading provider of digital solutions to help reduce operational costs for upper mid to large enterprises. The company has executed over 250+ engagements for large marquee brands across Asia, MEA and parts of Europe. The company has its product line under Velocious as well as its services and consulting offerings in partnership with various technology vendors. The company has done some of largest and most complex shared service automation projects and consolidated, standardized and automated these processes. As a result of their engagements, they have brought about a 35-50% reduction in process cycle time and a 10-15% reduction in cost. Improved visibility, governance and transparency are other themes that Avaali focuses on via these initiatives. The company has deep skills on technologies such as ML based ICR/OCR, enterprise content management, workflow automation solutions, chatbot, RPA and digital signature. The company has a dominant presence in procure to pay automation with over 100+ implementations in this space. Some of the prominent clients of Avaali are Tata Sky, Borosil, Sun TV, Bidco Africa, Nayara Energy and many more. For more information please website: https://www.avaali.com/

What one can expect with Avaali:

Avaali offers a high degree of autonomy and control to employees to execute your responsibilities. We offer each employee significant opportunities for advancement and growth as we engage senior audiences in customer organizations to transform their business via emerging technologies. We offer great job stability – several of our employees have been with us for over 5+ years.