Transformation Trend in Shared Services
The end of the second decade of the 21st Century is upon on, and we realize that Shared Services is currently undergoing a reboot of itself. Shared services have been here long enough, and it is only right that there is a change to keep the space more relevant, profitable and viable for organizations.
In our fast-paced technology environs, it is very easy for things to become obsolete as new technologies sweep over existing ones. However, Shared Services have managed to hold on to their own and continue to contribute to organizational bottom-lines on the strength of their own performance.
So what is driving this growth and what is needed to keep up the growth trajectory? Is this sustainable and where will the next wave come, and will Shared Services be still around to catch it? While all of these questions will take some time to answer, it is clear that four clear patterns are emerging as the transformative factors for Shared Services.