August 19 2015 0comment

Shared Service Automation

Shared services are a proven way to reduce overall costs and increase efficiencies for global organizations with multiple lines of businesses and operating units.

The shared service center operates as a standalone business serving internal customers and partners as per pre-defined SLA’s associated deliverables.  There is a growing trend of companies that moving towards integrated global delivery models incorporating both off-shore shared services and outsourcing functions. A significant number of enterprise buyers are moving to a wide scale transformation of business process enabled by new technology and platforms that not only minimizes manual interventions but also has a major impact on further bringing down cost of operations.