Manage the lifecycle of your unstructured content across business processes. Make your organization a paperless office with our Enterprise Content Management solutions.
ENTERPRISE CONTENT MANAGEMENT
Large Enterprises or agencies invest in Enterprise applications to standardize their core business processes (Eg. ERP, Government CRM, SCM). However, several processes are in fact triggered by or generate unstructured information such as email, technical documentations, contracts, photos, résumés, product specifications, and much more. Close to 80% of enterprise information is in unstructured format. Enterprise Content Management (ECM) applications offers numerous services to help users create, collaborate on, share, store, archive, and eventually destroy this content.
CHALLENGES AND OPPORTUNITIES
In many enterprises, the worlds of structured business processes and unstructured content exist in isolation from one another. This leads to business users spending inordinate amounts of time searching for misplaced content or recreating it entirely. Additionally, this has an impact in the form of slower decision making leading to ultimately higher costs or loss of revenues. Worse still, data is often lost resulting in loss of organizational knowledge and legal and contractual documents. Mismanaged content also often falls into the wrong hands and can be misused or lead to fundamental organizational issues.
SOLUTIONS ADDRESSING BUSINESS NEEDS
Manage the lifecycle of enterprise content
ECM solutions offer numerous services to help organizations create, collaborate on, share, store, archive, and eventually destroy enterprise content.
Integrating content to transaction data
ECM should not exist in isolation as this does not allow content to be seen in the context of business processes managed in ERP and other enterprise apps. Our offerings bridge this gap between ECM and other enterprise applications, providing a deep and seamless integration between these two worlds to bring unstructured and structured data together in ways that have never been done before.
Integrating content into end user desktops
Our solutions for ECM are integrated into end user tools and applications for a unified and seamless user experience. Users can find, consume, edit or create content from within Microsoft Office applications and email clients such as Microsoft Outlook and Lotus Notes. Users can also view enterprise content from within Windows Explorer on their desktop without having to store content locally.
Granular access controls
Provide access to content on ‘need to know basis’ and separate personal ECM workspaces from Enterprise ECM workspaces. Our solutions offer multi-level granular access control mechanisms to ensure only the right people at the right time have access to the right content.
Content collaboration and workflows
Users can collaborate on documents and provide comments and real-time feedback. Workflows can be triggered for document review and approvals before documents are published for wider consumption by end users. Our ECM offering also comes with web-forms capabilities for users to enter data and submit along with documents to assign metadata to documents or trigger workflows across business processes.
Managing content as enterprise records
Documents and associated metadata can be declared and treated as records within ECM to ensure that they are retained for a legally stipulated period of time and cannot be deleted even by users who have the necessary permissions. Such records can also be brought under the fold of legal holds to ensure that they are retained for the duration of a legal case and can be pulled up or ‘discovered’ during litigation. Thus enterprise content is governed appropriately and legal risk is drastically reduced.
THE AVAALI ADVANTAGES
Avaali helps organizations significantly improve productivity and meet regulatory requirements by ensuring full visibility into both data and content related elements of a business process. Our consultants have a deep understanding of best practices as a result of implementing Enterprise Content Management solutions, with integration to ERP and other applications, for several global accounts. Avaali provides advisory services, implementation and support services to support the unique business process requirements of complex, global enterprises.